In order for us, an ISO 9001:2008 accredited organisation, to be competitive and maintain high levels of service excellence we would appreciate it if you, our valued customer, complete the customer survey form as documented here below.
The customer survey consists of a number of questions. It has been developed to objectively evaluate your experience of our service and the level to which the quality of our products conform to your requirements. A rating system, ranging from (5) being extremely satisfied (1) to being not satisfied, is used to classify your experiences.
We welcome your spontaneous and honest participation as the information contained in this survey will enable us to identify areas where we can improve our processes and products to better serve you, our valued customer.